FlyFrontier Reviews

FlyFrontier has an overall rating of 4.6 based on 10 reviews. Customer feedback on FlyFrontier is mixed: FlyFrontier reviewers highlight positive aspects like affordable fares, no-frills service, easy online booking, which strongly appeal to budget-conscious travelers. However, FlyFrontier is often criticized for its additional fees for baggage, limited flight options, customer service issues.

4.6/5.0

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All FlyFrontier Reviews (10)
derek.Reichenbach
March 24, 2026
"Booking was easy, but I felt a bit ignored"
I booked my flight on FlyFrontier, and the process itself was easy. The site loaded fine, and I was able to pick my dates, seats, and bags without getting lost or frustrated.
I did like that the final price was clear before I paid, and the whole thing only took about 10 minutes. That said, it felt kind of impersonal, like if I had a question or needed help, nobody would really be there paying attention. It worked fine, but I still came away feeling a little ignored
hello_amber790
March 22, 2026
"Surprisingly Comfortable Seats"
I wasn’t expecting much, but the seats actually ended up being comfy. The legroom felt better than I had in mind, which made the whole ride feel a lot less cramped for me
SATO
March 14, 2026
"Refund took a little while, but it worked out"
i mean, having my flight canceled was definitely frustrating, and I was worried the refund would drag on. But Frontier ended up sending it back after about a week, and I also got a small credit. It wasn’t a perfect experience, but support was decent and everything got sorted in the end
HARRIS
March 14, 2026
"I liked that the fees were..."
I liked that the fees were shown before checkout, so I wasn’t left guessing about the final total. That’s how it should be, right?
jeanette_Chavez72
March 05, 2026
"I flew with Frontier recently, the baggage..."
I flew with Frontier recently, the baggage rules were easy to understand. I paid for my carry-on while I was booking my ticket, which ended up being cheaper than waiting until later, why pay more if you don’t have to?

I was a little worried there’d be some surprise fee at the airport, but nope, everything matched what I expected. As long as you actually read the size rules, what’s there to stress about? Simple experience overall.
jamesjordan4120
February 18, 2026
"Solid deal for a budget traveler"
As someone who’s always trying to travel without spending too much, I thought this was a fair deal. The flight was cheap, and the seats were totally fine for a short trip. Nothing fancy, but it got the job done...
VirginiaDixon_03
February 16, 2026
"Check-in and boarding were easy"
Check-in was quick and boarding went smoothly too. I can’t remember if boarding started right on time or a little earlier than they said, but either way it was easy and didn’t feel like a hassle.
martha.Woll
January 25, 2026
"Got a "quick" reply"
I reached out to support and was surprised by how fast they got back to me. It felt like a "smooth" experience overall.
JamesCherry
December 25, 2025
"Rough travel day, but they came through"
My flight got delayed and then ended up being cancelled, which was definitely frustrating. I was traveling to meet up with my sister, so I was already stressed about losing time, but Frontier did a decent job keeping me in the loop. The app updates helped, and the gate staff were actually really kind while getting me rebooked. It wasn’t the smoothest day, but they handled it better than I thought they would
FlyFrontier Q&A

Will frontier be resuming any flights to south florida from washington dulles (iad) - last year they were fly from iad to west palm beach, fort lauderdale and miami. then the west palm beach and fort lauderdale routes were dropped and now so is the miami route. please let me know i was taking these flights three times a month and they were excellent...

Is frontier airlines a scam or a legit company?

PatrickTaylor
June 17, 2020

“A scam, Horrible experience. They lie, and steal your money. Be careful guys. DO NOT BOOK THROUGH THIS WEBPAGE. Very bad customer service.”

Will frontier be resuming any flights to south florida from washington dulles (iad) - last year they were fly from iad to west palm beach, fort lauderdale and miami. then the west palm beach and fort lauderdale routes were dropped and now so is the miami route. please let me know i was taking these flights three times a month and they were excellent....

Are there other similar companies to frontier airlines that are less expensive or better?

TerraGomez
April 01, 2020

“There are other local flight companies that fly elsewhere that can be cheaper than Frontier. United Airlines I believe is relatively inexpensive compared to all airlines and is very reputable in the US, but American Airlines is a great choice as well.”

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